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LEADERSHIP: AVOIDING BLACK-SWAN DISEASE

published:2010-07-26 01:00:00

Nassim Nicholas Taleb, the best-selling economist and author of The Black Swan, is famous for his arresting insights. His recent postscript to The Black Swan is no exception: presenting ten lessons from the Global Financial Crisis. Above all, he recommends learning from “Mother Nature” – by making our

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LEADERSHIP: FOR SUCCESS – AND HAPPINESS

published:2010-07-19 01:00:00

Like Professor Clayton Christensen, I’ve faced a life threatening cancer and found it a crucible for clarifying my thinking about what’s important. The day

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LEADERSHIP: TRAINING AND DEVELOPMENT - BUT HOW?

published:2010-07-13 01:00:00

Due to a backlog of new registrations to work through this Potshot has been delayed by a day. Our apology to our regular readers

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LEADERSHIP: THAT ONE KEY LESSON

published:2010-07-07 01:00:00

How do you rate yourself on the following five actions? Showing self-awareness?. Demonstrating authenticity, integrity and compassion? Understanding and engaging people as

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LEADERSHIP: PROFIT'S NOT A DIRTY WORD

Create financial goals and ratios plus other performance measures
Overcome the financial sloth of poor returns, lazy balance sheets and idle assets

Without profit, cash dries up, investment stops and the business fails.  For CEOs, profitability and its supporting measures, such as cash flow and return on investment, are a constant focus.  They’re the business's vital signs: corporate blood count and heart rate.  And, particularly important for small businesses with thinner reserves.

There has been a trend recently to triple bottom line and similar analyses.  And there's merit in terms of social issues and sustainability.  However, financial probity assumes attention to these - and many other factors.  Because failure in any, over time, incurs cost.  So, for me it's simple: monitor and manage all factors (whether short or long term), but recognise there's only one bottom line.  Many factors; one bottom line.

Most companies (particularly those emphasising triple bottom line) gain from ever sharper focus on factors impacting financial performance.  And, from these, they're soon also reviewing social and environmental issues, identifying where they can perform better and making plans accordingly.

So, where can I look for early warning of changes to my bottom line?  In monthly reports on revenue, costs, profits and cash position.  In financial ratios of stock turn, operating margins, etc.  In share of market reports.  In the state of the business pipeline.  In product and service surveys.  In staff productivity and turnover.  There's no single list.  Write down what you monitor now - or would like to!

Sadly, many leaders get the relevant information, but fail to act.  Their dog barks but they do nothing.  Preferring to deflect and rationalise: "it's only a short-term problem" or "June's always bad" or "our competitors have been discounting".

My advice: face the facts and drive your bottom line harder!

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Drive bottom line metrics, Set operating standards,



Dr. Timothy Pascoe AM
PhD (Cambridge), MBA (Harvard), BE & BEc (Adelaide)
Creator, V|E|C|T|O|R Leadership®

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